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Posted: 2020-07-02 05:38 PM . Last Modified: 2024-04-09 02:14 AM
When I run the Contiguous Free U-Space report, I find some discrepancies.
When I mouse hover over rack B-4, it shows 0 rack space available, that is correct.
The report shows 19 front rack units available, this is incorrect and skews the reporting.
B-4
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Front Contiguous U
Count
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|
There are two instances of this discrepancy in my report.
(CID:104174637)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
Hi Sean,
Thank you for providing the data. I believe the incorrect info seeing in the reports is basically due to the shelves that are overlapping with other devices.
If we take a look at the selected racks (B-4 and D-4), as illustrated these racks contain "Shelf" (sharing the same U position with other devices):
Perhaps these shelves are not needed?, however if I delete these two shelves, then the reports would display the correct info (as expected):
The incorrect contribution from shelves will be fixed in the next version.
Please let me know if you have questions, thanks.
Kind regards
(CID:104175085)
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Posted: 2020-07-02 05:38 PM . Last Modified: 2024-04-09 02:14 AM
Hi Sean, Would it be possible for you to share a backup with us, so we can investigate this further? What type of equipment do you have in the rack? Is it all racks that shows this behaviour or is just some of the racks. Thanks Jesper
(CID:104174692)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
I can send a backup, where should I send it? It's only two racks that display this wrong information.
(CID:104174791)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
Hi Sean, I will send you an invite to my =S= box shortly. Could you please send/upload the following files: a) backup file b) screen capture of the "Contiguous Free U-Space" report, showing the racks displaying wrong info. Thanks
(CID:104174847)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
File uploaded. Thanks
(CID:104174948)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
Thanks Sean, I will study the files and get back to you as soon as possible, Kind regards
(CID:104174950)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
Hi Sean,
Thank you for providing the data. I believe the incorrect info seeing in the reports is basically due to the shelves that are overlapping with other devices.
If we take a look at the selected racks (B-4 and D-4), as illustrated these racks contain "Shelf" (sharing the same U position with other devices):
Perhaps these shelves are not needed?, however if I delete these two shelves, then the reports would display the correct info (as expected):
The incorrect contribution from shelves will be fixed in the next version.
Please let me know if you have questions, thanks.
Kind regards
(CID:104175085)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
Thank You
(CID:104175122)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2024-04-09 02:14 AM
You are welcome, Sean.
(CID:104175123)
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Posted: 2020-07-02 05:39 PM . Last Modified: 2023-10-31 10:59 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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