EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2024-09-10 02:31 AM
Hi team,
Is it still possible to export genome library from one ITA and import to another server (ITA version 9.4.4)?
I found a previous post Solved: Import/export genome local library . Tried the solution there but I got error: could not open file (wrong format). And I've tried changing the .cat format during export, which seems not supported.
Thanks!
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Posted: 2024-09-17 12:48 PM
Hello @www021,
It looks like you were able to work through technical support and received an answer around this topic. Hopefully this resolved your concern.
Kind Regards,
Cory
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Posted: 2024-09-17 12:48 PM
Hello @www021,
It looks like you were able to work through technical support and received an answer around this topic. Hopefully this resolved your concern.
Kind Regards,
Cory
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Posted: 2024-09-18 10:03 PM
Hi Cory,
Yes, I have reached out to tech support and it was resolved. Thank you for the help!
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