Error logging in Portal "Page not working"

[DCIM_Support]

This question was originally posted on DCIM Support by Javier Alejandro Pignata on 2019-05-28

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Trying to log in with personal and Test accounts. Same message always: 

The page is not working

10.17.12.8 redirected you too many times

• Try clearing your cookies

ERR_TOO_MANY_REDIRECTS

I tried clearing my cookies and didn't work.
Regards

(CID:144311996)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-05-29

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Hi Javier,

I guess, perhaps somehow (in Portal) you might have modified page URL(s). An alternative/fast resolution can be to reinstall the Portal. 

Kind regards

(CID:144312311)

[DCIM_Support]

This comment was originally posted on DCIM Support by Javier Alejandro Pignata on 2019-05-29

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Seems like the page is constantly redirecting to "/guest/" pages, so I momentary "fixed" it by changing the default page to "/portal/" and it worked. Anyway it seems that I'll have to do a clean reinstall.
Thanks for the answers.
Kind regards.

(CID:144312326)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-05-29

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Hi Javier,

Many thanks for the info/update & you are most welcome.

Kind regards

(CID:144312342)

[DCIM_Support]

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