Error - Unable to read workbench state

[DCIM_Support]

This question was originally posted on DCIM Support by Mark Tucker on 2018-07-20

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Hi Guy's,

    User is receiving the following error message when logging onto DCE (DCE v7.5.0) he is getting the same error message on multiple servers.

Unable to read workbench state. Workbench UI layout will be reset. Content is not allowed in trailing section. Content is not allowed in trailing section.

(CID:132667026)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-07-20

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Dear Mark Tucker,

In your case, it's easier and faster to just clean reinstall the DCE-client software, as recommended by Scott Kingsley, Schneider Electric in topic :

There is something messed up with the UI framework that DCE uses for some reason. You could upload the log file from C:\Users\<username>\.isxc\<dce version>\.metadata\.log here and I can take a look, or you could try reinstalling the client.

I hope this helps you.

With respect.

(CID:132667207)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-07-29

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Dear Mark Tucker,

Tell us, please, did you solve your problem or not?

With respect.

(CID:132670081)

[DCIM_Support]

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