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Posted: 2020-07-04 04:52 PM . Last Modified: 2 weeks ago
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Posted: 2020-07-04 04:53 PM . Last Modified: 2 weeks ago
Hi all
We actually did contact technical support and arranged for remote access to our DCE. The engineer was able to solve the issue. According to engineer it was an issue with ssl.conf file.
Cheers
(CID:132647054)
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Posted: 2020-07-04 04:52 PM . Last Modified: 2 weeks ago
Hi Adrian,
You'll need to contact technical support directly. If you can get a remote session going with them, they should be able to access the system's root and correct the issue. We can't provide root access so that's the only way to resolve it short of restoring and manually re-configuring (no import of the backup).
Steve
(CID:130099278)
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Posted: 2020-07-04 04:52 PM . Last Modified: 2 weeks ago
Thanks Steve...will give it a try.
(CID:130682416)
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Posted: 2020-07-04 04:52 PM . Last Modified: 2 weeks ago
Dear Adrian Jeitziner,
Tell us, please, you were able to solve the problem or not? And if they could solve, how?
With respect.
(CID:132647016)
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Posted: 2020-07-04 04:53 PM . Last Modified: 2 weeks ago
Hi all
We actually did contact technical support and arranged for remote access to our DCE. The engineer was able to solve the issue. According to engineer it was an issue with ssl.conf file.
Cheers
(CID:132647054)
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Posted: 2020-07-04 04:53 PM . Last Modified: 2 weeks ago
Dear Adrian Jeitziner,
Many thanks for the fast reply 😀.
With respect.
(CID:132647060)
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Posted: 2020-07-04 04:53 PM . Last Modified: 2023-10-22 02:03 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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