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Posted: β2020-07-04 04:52 PM . Last Modified: β2024-04-05 12:06 AM
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Posted: β2020-07-04 04:53 PM . Last Modified: β2024-04-05 12:06 AM
Hi all
We actually did contact technical support and arranged for remote access to our DCE. The engineer was able to solve the issue. According to engineer it was an issue with ssl.conf file.
Cheers
(CID:132647054)
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Posted: β2020-07-04 04:52 PM . Last Modified: β2024-04-05 12:06 AM
Hi Adrian,
You'll need to contact technical support directly. If you can get a remote session going with them, they should be able to access the system's root and correct the issue. We can't provide root access so that's the only way to resolve it short of restoring and manually re-configuring (no import of the backup).
Steve
(CID:130099278)
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Posted: β2020-07-04 04:52 PM . Last Modified: β2024-04-05 12:06 AM
Thanks Steve...will give it a try.
(CID:130682416)
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Posted: β2020-07-04 04:52 PM . Last Modified: β2024-04-05 12:06 AM
Dear Adrian Jeitziner,
Tell us, please, you were able to solve the problem or not? And if they could solve, how?
With respect.
(CID:132647016)
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Posted: β2020-07-04 04:53 PM . Last Modified: β2024-04-05 12:06 AM
Hi all
We actually did contact technical support and arranged for remote access to our DCE. The engineer was able to solve the issue. According to engineer it was an issue with ssl.conf file.
Cheers
(CID:132647054)
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Posted: β2020-07-04 04:53 PM . Last Modified: β2024-04-05 12:06 AM
Dear Adrian Jeitziner,
Many thanks for the fast reply π.
With respect.
(CID:132647060)
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Posted: β2020-07-04 04:53 PM . Last Modified: β2023-10-22 02:03 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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