Error: The currently displayed page contains invalid values

[DCIM_Support]

This question was originally posted on DCIM Support by Adrian Jeitziner on 2018-04-25

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On our DCE I am getting this error trying to access "Network Settings" and Server Access". The system is up and running, pingable and accessible. I already ran a Config backup -> no success, also Full Backup -> no success. Any idea how to solve this issue?

(CID:130099263)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-04-25

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Hi Adrian,

You'll need to contact technical support directly. If you can get a remote session going with them, they should be able to access the system's root and correct the issue. We can't provide root access so that's the only way to resolve it short of restoring and manually re-configuring (no import of the backup).

Steve

(CID:130099278)

[DCIM_Support]

This comment was originally posted on DCIM Support by Adrian Jeitziner on 2018-04-25

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Thanks Steve...will give it a try.

(CID:130682416)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-05-31

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Dear Adrian Jeitziner,

Tell us, please, you were able to solve the problem or not? And if they could solve, how?

With respect.

(CID:132647016)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Adrian Jeitziner on 2018-05-31

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Hi all

We actually did contact technical support and arranged for remote access to our DCE. The engineer was able to solve the issue. According to engineer it was an issue with ssl.conf file.

Cheers

(CID:132647054)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-05-31

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Dear Adrian Jeitziner,

Many thanks for the fast reply 😀.

With respect.

(CID:132647060)

[DCIM_Support]

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