Email failure

[DCIM_Support]

This question was originally posted on DCIM Support by António Carvalho on 2019-05-22

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Hi, I have a DCE 7.5.0.62 that according with my costumer the email settings are all correct but stil he cant send any email.

We already made a reset to the server but the issue remains

Is any test that we can do to sorted out this issue ?

(CID:143760331)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Michael Hanseman on 2019-05-24

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I would use Gmail for testing. If you don't have a Gmail account already, it's free and easy to set one up.

Settings you need for the device.

smtp.gmail.com

Port 587

SSL enabled

Username and password.

Depending on the environment you may need to open port 587 outbound on the customer firewall/UTM.

(CID:144311182)

[DCIM_Support]

This answer was originally posted on DCIM Support by António Carvalho on 2019-05-24

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Thank you, for your advice I will confirm that with my costumer

(CID:144311188)

[DCIM_Support]

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