ETL integration error

[DCIM_Support]

Dear Jef Faridi I'm facing etl integration error after the migration of DCO

Before we were running both DCO and DCE in one server and now we had space issues, So we migrated DCO to new server and etl integration stopped working with showing some errors, refer to the below image

Pls support and suggest

Thank you.

(CID:119048274)

[DCIM_Support]

Jef Faridi Even though i restarted all the integration's twice but still after some time it gets stop and displays the error message

(CID:119048283)

[DCIM_Support]

Hi Wassem,

Would it possible to ask for the server logs (can be downloaded from webmin interface, StuxureWare DC Operation > Download Log Files > Download log files). I will send you an invite to my =S= box shortly, so the dat dat can be shared safely with me, thanks.

Kind regards

(CID:119048317)

[DCIM_Support]

Dear Jef Faridi

Yeah, i have already downloaded the latest log files.

send me an invite i will share with you.

Thanks for the support

(CID:119048325)

[DCIM_Support]

Jef Faridi check your box folder i have shared the log files

Thank you

(CID:119048359)

[DCIM_Support]

Thanks Wassem,

I will get back to you as soon as possible,

Kind regards

(CID:119048365)

[DCIM_Support]

Hi Waseem

From the log files it seems the ETL integrations fail on the following error:

Could not read from "file:///data/pentaho/import/DCEVirtualSensors.kjb" because it is a not a file.

You might be able to find the file and others belonging to the integration in the folder:

/data/pentaho_restore/import

They should be moved to the folder:

/data/pentaho/import

With DCE integrations you might also have to reinstall the DCE certificates in the server's Java keystore for the integration to work when running them on a new server.

Regards,

Ulrik

(CID:119048462)

[DCIM_Support]

Thanks for the reply Ulrik Jørgensen

Jef Faridi So it seems there is an problem but how to solve this completely what i have to do, can i get the complete detail/steps.

Jef pls support this is critical case.

(CID:119048505)

[DCIM_Support]

Hi Waseem,

I will contact you shortly (by direct email), thanks.

Kind regards

(CID:119048537)

[DCIM_Support]

Thank you. Jef Faridi

(CID:119048541)

[DCIM_Support]

Jef Faridi Dear Jef

As requested I've shared the updated log files on same box folder

Thank you very much for your support

(CID:119048989)

[DCIM_Support]

Many thanks Waseem,

I'm downloading the files at the moment, thanks.

Kind regards

(CID:119048995)

[DCIM_Support]

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