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Posted: 2020-07-02 11:32 PM . Last Modified: 2024-04-09 01:11 AM
A client of mine is currently having issue with ITO on IE11. The issue seems to be related to the certificate. There are no issues when using Firefox or Chrome however policy dictates mandatory use of IE11. Any suggestions?
(CID:105464969)
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Posted: 2020-07-02 11:32 PM . Last Modified: 2024-04-09 01:11 AM
Hi Kevin,
ITO is currently supported on IE 11, here is a capture from my test setup:
Most likely the customer issue is related to the security/privacy settings on the default browser (IE11), and managed by the customer system administrator. Try to add the ITO server to the browser "Trusted sites" (Tools > Security> "Trusted sites") and see if that helps.
Kind regards
(CID:105465000)
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Posted: 2020-07-02 11:32 PM . Last Modified: 2024-04-09 01:11 AM
Hi Kevin,
ITO is currently supported on IE 11, here is a capture from my test setup:
Most likely the customer issue is related to the security/privacy settings on the default browser (IE11), and managed by the customer system administrator. Try to add the ITO server to the browser "Trusted sites" (Tools > Security> "Trusted sites") and see if that helps.
Kind regards
(CID:105465000)
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Posted: 2020-07-02 11:32 PM . Last Modified: 2024-04-09 01:11 AM
Actually very embarrassing how it was resolved. =( I reset the Internet Explorer settings and it worked fine afterwards.
(CID:105465261)
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Posted: 2020-07-02 11:32 PM . Last Modified: 2024-04-09 01:11 AM
Hi Kevin, Nice to hear that it is resolved & many thanks for sharing. Kind regards
(CID:105465271)
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Posted: 2020-07-02 11:32 PM . Last Modified: 2023-10-31 10:55 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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