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Documents saved within DCO, and not just a link

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A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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Documents saved within DCO, and not just a link

This question was originally posted on DCIM Support by Cees de Vogel on 2016-09-21


Hi Team,

I know about this feature: 

Linking through custom properties
If you start a property value with http:// or file://, you will create a clickable link in the list of custom properties and will also add Custom Links to the context menu for the equipment item. This allows you to store for example a photo of the equipment or any equipment documentation, or create a link to product pages.

But one of my customers doesn't like the fact that we use links to a document, there complain is that when the link changes they are not able to access the documents, they like to have the documentation stored within Struxureware Datacenter Operation itself. Is this something we have on the roadmap, I think we have this option within SBO.

please advice on this

(CID:108826186)

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Re: Documents saved within DCO, and not just a link

This answer was originally posted on DCIM Support by Valentin Kozlov on 2016-09-21


Hi Cees!

Technically, you can create shared folder or install FTP on DCO server, store documents there and link it to custom properties.

I'm assume that this is not supported officially, but you could try it as workaround.

(CID:108826290)

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Re: Documents saved within DCO, and not just a link

This comment was originally posted on DCIM Support by Ed Tarento on 2016-09-22


Hi Cees Adding to Valentin's suggestion, you could also configure an SMB/SAMBA share and mount as a network drive for customer's desktops. I've had variable results with SMB on the DCO server but I haven't yet tried v8. Should be doable, though. It's not exactly what you're after but perhaps it's close? Please keep us posted Cheers Ed

(CID:108826363)

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Re: Documents saved within DCO, and not just a link

This comment was originally posted on DCIM Support by Cees de Vogel on 2016-09-22


Hi Valentin, Ed, Thanks for sharing you're ideas, but this means I have to install something on the DCO server that is not officially supported. Hopefully Engineering or Product management can tell me if this feature will be available or not in the very near future

(CID:108826395)

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🔒 Closed

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