Devices do not show sensors with provided DDF

[DCIM_Support]

I have an Avtech Environment monitoring system that is indicated as supported, we have loaded the provided DDF and discovered the device on the network but it does not display the sensors.

(CID:124522777)

[DCIM_Support]

Hello Yawe,

This might be due to miss matche in the OID's.

Could you please generate a walk and send it to us using the below mentioned utility which will help us to figure out the exact issue.

http://www.apc.com/support/index?page=content&country=ITB〈=EN&locale=en_US&id=FA158391

Thanks and Regards,

Ganga Rajagopal

(CID:124522809)

[DCIM_Support]

I followed the instructions after which the discussion went cold.

(CID:124525480)

[DCIM_Support]

Hi robertyawe,

Have you solved this problem or not?

With respect.

(CID:125208268)

[DCIM_Support]

Not yet, as mentioned earlier we generated a walk and sent it but so far there has been no further communication.

(CID:125208337)

[DCIM_Support]

Hello Yawe,

Could you please tell me where have you sent the walk file?

Since we haven't received any from your end and waiting for the same.

Regards

(CID:125208354)

[DCIM_Support]

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