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Posted: 2020-07-04 03:39 PM . Last Modified: 2024-04-05 12:29 AM
Device request contact information
Does anyone know some contact information to the DDF team? I have tried to get some DDF files, but I don’t get any answer.
(CID:129410536)
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Data Center Expert
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Posted: 2020-07-04 03:39 PM . Last Modified: 2024-04-05 12:29 AM
Hi Gabor,
I have responded to both of your tickets. Check your inbox.
Regards,
Glenn Martin
(CID:129411113)
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Posted: 2020-07-04 03:39 PM . Last Modified: 2024-04-05 12:29 AM
Hi Gabor Novak,
Both files are available in the DDF library, kindly follow the below steps.
- Go to device Support
- Search your required DDF (NA96MGF3900Rmodule - Socomec Countis E44)
- Then select "I Want it too"
- You can see the request status by going to your profile picture in the upper right and then select My Device Requests and download your DDF.
BR,
Rana
(CID:129410607)
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Posted: 2020-07-04 03:39 PM . Last Modified: 2024-04-05 12:29 AM
Hi Gabor,
I have responded to both of your tickets. Check your inbox.
Regards,
Glenn Martin
(CID:129411113)
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Posted: 2020-07-04 03:39 PM . Last Modified: 2024-04-05 12:29 AM
@Rana
If you see the attached picture I have already done this.
Thank you, I have it. 😀
(CID:129412026)
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Posted: 2020-07-04 03:40 PM . Last Modified: 2023-10-22 01:53 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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