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Posted: 2020-07-05 04:29 PM
This question was originally posted on DCIM Support by Gianluca Bertuletti on 2019-01-23
Hi all
i have a Oracle Rpdu in DCE. i can see all the sensors and data.
i wanna mapping it to DCO but i cannot see the sensor at all
here screenshot
(CID:138808880)
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Posted: 2020-07-05 04:29 PM
This answer was originally posted on DCIM Support by Greg Sterling on 2019-01-23
Very likely the DDF needs to be updated to share data to DCO.
Regards
Greg Sterling
(CID:138809159)
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Posted: 2020-07-05 04:29 PM
This comment was originally posted on DCIM Support by Gianluca Bertuletti on 2019-01-23
how can i ask to modify ddf?
rpdu is RMII PDU15kVA-3 LV
thanks
(CID:138809163)
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Posted: 2020-07-05 04:30 PM
This comment was originally posted on DCIM Support by Greg Sterling on 2019-01-23
sorry. I should have added they to my response. You should be able to do so from the device support menu here: http://sxwhelpcenter.ecostruxureit.com/devices.
You're above link is the right place where you should click the link I circled below.. if you think your customer is also interested in using the Ecostruxure IT Expert gateway in the future I would suggest clicking that button as well.
Regards
Greg Sterling
(CID:138809168)
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Posted: 2020-07-05 04:30 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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