EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2021-05-05 04:54 AM
Hi All
I am running a DCE Server v7.6.0 and I wish to Create a Backup to a Shared folder on a windows Server sitting on the same Network. However the Mount wont Test Successfully. The DCE Server can communicate with the Windows Server and the Shared Folder has been configured correctly and can be accessed over the Network.
Has anyone have a possible solution or ever come accross this problem and managed to resolve it?
Thank you in advance for your assistance!
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Posted: 2021-05-05 05:56 AM . Last Modified: 2021-05-05 05:56 AM
Hi Tafadzwa,
It might be something with the configuration, specially the Security settings. Using the NTLMSSP worked for me:
was tested with DCE 7.8.1 and windows shared folder on Windows 2012 server.
Kind regards,
Jef
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Posted: 2021-05-05 05:56 AM . Last Modified: 2021-05-05 05:56 AM
Hi Tafadzwa,
It might be something with the configuration, specially the Security settings. Using the NTLMSSP worked for me:
was tested with DCE 7.8.1 and windows shared folder on Windows 2012 server.
Kind regards,
Jef
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Posted: 2021-05-05 06:28 AM
Hi @Tafadzwa ,
Please note that until the next version of DCE (should be 7.9), SMB version 1 is the only version that is in use. Many computers and networks block this and only allow SMB version 2 or 3. If the options that @Jef mentioned do not help, you'll want to look into enabling SMB version 1 on the windows share. If this still fails, it's likely blocked on the network and that's usually more difficult to get turned off (unless you are the network admin perhaps). A packet capture would tell for sure.
This is all assuming the user in this case has full read/write/create access of course.
Thanks,
Steve
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