DOC: how to remove a DCO Insight expired license?

[DCIM_Support]

My DCO Insight evaluation license is expired

Except Insight I have installed the DCO permanent licenses

But every time I log in DCO, I get this warning message and even if I choose "Remove evaluation license", I keep getting this notification the next time I log in DCO

and of course through DCO Insight I can not log in

Any idea to remove this license?

Best Regards,

(CID:105466048)

[DCIM_Support]

Hi Yannick, I was wondering if the DCO user profile (which you are using to login) has the proper rights to perform the "Remove evaluation license". If it is not done already, could you please try it with a user that have all rights enabled (see System Setup > User Rights and Authentication) , thanks. Kind regards

(CID:105466205)

[DCIM_Support · Accepted solution]

Hello Yannick,

Please visit the URL below for an additional method for removing expired license keys

http://dcimsupport.apc.com/questions/93914066/answers/93914317

Thank You

Victor

(CID:105466396)

[DCIM_Support]

Hello Victor Thanks for this helpful URL, that solved my issue! Best Regards, Yannick

(CID:105466397)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.