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DOC: how to remove a DCO Insight expired license?

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DOC: how to remove a DCO Insight expired license?

This question was originally posted on DCIM Support by Yannick BARRAUD on 2016-02-19


My DCO Insight evaluation license is expired

Except Insight I have installed the DCO permanent licenses

But every time I log in DCO, I get this warning message and even if I choose "Remove evaluation license", I keep getting this notification the next time I log in DCO

and of course through DCO Insight I can not log in

 

Any idea to remove this license?

Best Regards,

(CID:105466048)


Accepted Solutions
DCIM_Support
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Re: DOC: how to remove a DCO Insight expired license?

This answer was originally posted on DCIM Support by VSales on 2016-02-23


Hello Yannick,

Please visit the URL below for an additional method for removing expired license keys

http://dcimsupport.apc.com/questions/93914066/answers/93914317

Thank You

Victor

(CID:105466396)

See Answer In Context

4 Replies 4
DCIM_Support
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Re: DOC: how to remove a DCO Insight expired license?

This comment was originally posted on DCIM Support by Jef Faridi on 2016-02-22


Hi Yannick, I was wondering if the DCO user profile (which you are using to login) has the proper rights to perform the "Remove evaluation license". If it is not done already, could you please try it with a user that have all rights enabled (see System Setup > User Rights and Authentication) , thanks. Kind regards

(CID:105466205)

DCIM_Support
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290

Re: DOC: how to remove a DCO Insight expired license?

This answer was originally posted on DCIM Support by VSales on 2016-02-23


Hello Yannick,

Please visit the URL below for an additional method for removing expired license keys

http://dcimsupport.apc.com/questions/93914066/answers/93914317

Thank You

Victor

(CID:105466396)

DCIM_Support
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289

Re: DOC: how to remove a DCO Insight expired license?

This comment was originally posted on DCIM Support by Yannick BARRAUD on 2016-02-23


Hello Victor Thanks for this helpful URL, that solved my issue! Best Regards, Yannick

(CID:105466397)

DCIM_Support
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289

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