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DDF fails when adding APC Smart UPS 1500VA to DCE

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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Angwenyi
Ensign
Ensign
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1212

DDF fails when adding APC Smart UPS 1500VA to DCE

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Hi Team,

 

Kindly I keep getting this alarm after adding the ups communication card to DCE, I have tried to reinstall DDF for the specific UPS but still not sorted.

 

Please assist.

 

Thank you.

 

Regards,

Felix

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Accepted Solutions
spezialist
Lieutenant JG
Lieutenant JG

Re: DDF fails when adding APC Smart UPS 1500VA to DCE

Dear @Angwenyi ,

 

This is not a DDF-file or device problem. There is a standard solution for this error, which is described in detail in Data Center Expert | Alarm "Device status may be inaccurate due to attempt to transfer DDF failed".

 

I hope this will help you.

 

With respect.

See Answer In Context

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2 Replies 2
spezialist
Lieutenant JG
Lieutenant JG

Re: DDF fails when adding APC Smart UPS 1500VA to DCE

Dear @Angwenyi ,

 

This is not a DDF-file or device problem. There is a standard solution for this error, which is described in detail in Data Center Expert | Alarm "Device status may be inaccurate due to attempt to transfer DDF failed".

 

I hope this will help you.

 

With respect.

Tags (1)
Angwenyi
Ensign
Ensign
0 Likes
0
1169

Re: DDF fails when adding APC Smart UPS 1500VA to DCE

Hi Spezialist,

 

Thank you, this is helpful.

 

Regards,

Felix

Tags (1)