Ask our Experts
Didn't find what you are looking for? Ask our experts!
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Link copied. Please paste this link to share this article on your social media post.
Hi,
We are having problems downloading DDF files, this page appear for a long time and then just close, and therei s not DDF file or download link.
Please help
regards
Accepted Solutions
Link copied. Please paste this link to share this article on your social media post.
Hello Sergio,
I can't reproduce it in my browser, window appears and stays there as should. I would suggest for now use another browser and/or clean cache.
The specific device as well included in the pm5000 series:
Please visit http://sxwhelpcenter.ecostruxureit.com/devices and search for pm5000. You will be presented with a single download option after expanding the "Files to download" button.
Link copied. Please paste this link to share this article on your social media post.
Hello Sergio,
I can't reproduce it in my browser, window appears and stays there as should. I would suggest for now use another browser and/or clean cache.
The specific device as well included in the pm5000 series:
Please visit http://sxwhelpcenter.ecostruxureit.com/devices and search for pm5000. You will be presented with a single download option after expanding the "Files to download" button.
Link copied. Please paste this link to share this article on your social media post.
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.