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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
HI
I want add PM 500 in DCE BUT I CAN'T becuse dce has not ddf file for that please tell me how can i download ddf file for pm 500
thanks
(CID:106210656)
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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
You should contact multivendorsupport@apc.com. Support team will send you DDF file.
(CID:106210658)
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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
In addition, there is a "device support" option in the menu on the top of this page. Steve
(CID:106210659)
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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
if i want add deepse board in dce can i do it ? i need ddf for that deepsea 8610 8660
(CID:106210663)
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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
SNMP and Modbus devices can be added. I am not familiar with that specific device though. As Valentin noted, multivendorsupport@apc.com, also available in the device support menu, can provide or create an SNMP or Modbus DDF for you
(CID:106210664)
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Posted: 2020-07-03 04:27 AM . Last Modified: 2024-04-08 11:39 PM
where can i add new DDF in DCE ?
(CID:106210679)
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Posted: 2020-07-03 04:28 AM . Last Modified: 2024-04-08 11:39 PM
Hojjat, Once you receive the DDF from multivendorsupport@apc.com, you then have 2 options. If this is an SNMP device, choose the device menu, SNMP device communications settings, and device definition files. There is an option to add/update definitions. If this is a Modbus device, choose the device menu, Modbus device communications settings, and device definition files. There is an option to add/update definitions. Steve
(CID:106210682)
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Posted: 2020-07-03 04:28 AM . Last Modified: 2023-10-31 10:52 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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