DCO client login time too slow

[DCIM_Support]

Hi All ,

Does anyone even got the complain from customer about our DCO client login time is too slow ?

Sometimes it's less than 3 min and maybe 10 min needed , we use one server installed DCE&DCO

as VM environment .  Your advise would be appreciate .

Best Regards

(CID:102925142)

[DCIM_Support]

Hi Chu, I'm having a bit of difficulty understanding you. Do you mean that you are running both DCE and DCO as VMs on the same physical hardware? Please share your hardware configuration so we can reason about whether or not that is the cause of the very slow performance. Thanks, Martin

(CID:102925144)

[DCIM_Support]

Hi Martin ,

Attachment is architecture for your reference ,kindly advise ,thanks .

Best RegardsTIGC Architecture.pptx

(CID:103583841)

[DCIM_Support]

Hi Martin , I just upload the attachment for your reference ,pls advise ,many thanks. Best Regards

(CID:102925242)

[DCIM_Support]

You are running DCE, DCO, and ITO on the same hardware virtualized by Windows. We have not tested that and do not recommend it for a cluster as per http://dcimsupport.apc.com/display/UAOp74/System+Requirements With that said, the I/O may become a bottleneck with just 3 7200RPM disks in RAID 5 when all 3 products are running. To provide further assistance we require the log files from all products. For DCO see http://dcimsupport.apc.com/display/UAOp74/Troubleshooting+Error+Messages

(CID:103584198)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.