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Posted: 2020-07-05 02:12 PM
This question was originally posted on DCIM Support by Mate Fekete on 2018-11-19
Hi,
In my DCO web interface and desktop client shows different rack layout. The APC battery pack is not visible in web interface. Audit trail info shows also that last modification was 3 month before - if it is relevant. Just right know I realized the discrepancy.
DCO version: 8.2.2
(CID:136152955)
Posted: 2020-07-05 02:12 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-19
Hi Mate,
That have been a known issue for previous versions (8.1 - 8.2.2), where web-client not showing some Smart-UPS devices.
This is fixed in the later versions (starting from 8.2.4) - it is recommended to upgrade the product to latest version (currently 8.2.12)
Kind regards
(CID:136153008)
Posted: 2020-07-05 02:12 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-19
Hi Mate,
That have been a known issue for previous versions (8.1 - 8.2.2), where web-client not showing some Smart-UPS devices.
This is fixed in the later versions (starting from 8.2.4) - it is recommended to upgrade the product to latest version (currently 8.2.12)
Kind regards
(CID:136153008)
Posted: 2020-07-05 02:12 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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