DCO: Vertical CACS object in genome bundle - cannot place on floor?

DCIM_Support · ‎2020-07-03

A customer is deploying a solution with multiple vertical Cold Aisle Containment Systems. We recommended them to create a genome bundle for faster deployment. So far, so good.

For some reason, it is not possible to drag the genome bundle into the floor.

It seems to be connected to the orientation of the CACS object. To verify, we created a CACS that was horizontal - that could easily be dragged into the floor.

Any ideas for a workaround? Apart from creating the rows and racks without the CACS object, and then add that during deployment ...

DCIM_Support · ‎2020-07-03

Hi Christian,

I've been running some tests and was able to reproduce the issue. It seems if a bundle should contain objects with 90 and/or 270 degrees orientation, then it is not always possible to drag them on the floor. This seem to be a bug to me, so I have registered an enhancement case for it. Many thanks for reporting.

Kind regards

See Answer In Context

DCIM_Support · ‎2020-07-03

Hi Christian Riis, thanks for posting. Sorry to hear you're having trouble. Let's hope you find your answer here.

Kind regards Ditte

DCIM_Support · ‎2020-07-03

Hi Christian,

I've been running some tests and was able to reproduce the issue. It seems if a bundle should contain objects with 90 and/or 270 degrees orientation, then it is not always possible to drag them on the floor. This seem to be a bug to me, so I have registered an enhancement case for it. Many thanks for reporting.

Kind regards

DCIM_Support · ‎2020-07-03

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