DCO: Vertical CACS object in genome bundle - cannot place on floor?

[DCIM_Support]

This question was originally posted on DCIM Support by Christian Riis on 2017-09-21

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A customer is deploying a solution with multiple vertical Cold Aisle Containment Systems. We recommended them to create a genome bundle for faster deployment. So far, so good. 

For some reason, it is not possible to drag the genome bundle into the floor.

It seems to be connected to the orientation of the CACS object. To verify, we created a CACS that was horizontal - that could easily be dragged into the floor.

Any ideas for a workaround? Apart from creating the rows and racks without the CACS object, and then add that during deployment ... 

(CID:125210368)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-09-27

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Hi Christian Riis, thanks for posting.  Sorry to hear you're having trouble. Let's hope you find your answer here. 

Kind regards Ditte 

(CID:125212621)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2017-09-27

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Hi Christian,

I've been running some tests and was able to reproduce the issue. It seems if a bundle should contain objects with 90 and/or 270 degrees orientation, then it is not always possible to drag them on the floor. This seem to be a bug to me, so I have registered an enhancement case for it. Many thanks for reporting.

Kind regards

(CID:125212847)

[DCIM_Support]

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