DCO Global View Errors

[DCIM_Support]

This question was originally posted on DCIM Support by juice on 2018-11-16

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Good day

Please assist.

My client is concerned about the errors that is displayed in DCO Global view. See below snippet. 

Compared to the Alarms Tab further below.

See snippet.

I  presume these errors include all alarms within the system, in this case majority are related to ITO, 

Please confirm.

Kind regards

(CID:135433980)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-20

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Hi Juice,

Alarms & notifications displayed in Global view (and/or specific location), they are originated from the associated devices (in that location).

Alarms & notifications displayed in Alarms tab, they are the total alarms/notifications from the integrated external systems (such DCE, ITO, etc.). So you/customer might have many devices that are not associated yet.

Kind regards

(CID:136153561)

[DCIM_Support]

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