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Posted: 2020-07-05 02:09 PM
This question was originally posted on DCIM Support by juice on 2018-11-16
Good day
Please assist.
My client is concerned about the errors that is displayed in DCO Global view. See below snippet.
Compared to the Alarms Tab further below.
See snippet.
I presume these errors include all alarms within the system, in this case majority are related to ITO,
Please confirm.
Kind regards
(CID:135433980)
Posted: 2020-07-05 02:09 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-20
Hi Juice,
Alarms & notifications displayed in Global view (and/or specific location), they are originated from the associated devices (in that location).
Alarms & notifications displayed in Alarms tab, they are the total alarms/notifications from the integrated external systems (such DCE, ITO, etc.). So you/customer might have many devices that are not associated yet.
Kind regards
(CID:136153561)
Posted: 2020-07-05 02:09 PM
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