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Posted: 2021-09-22 05:01 AM
Hi,
I am getting this attached font issue in Data Center Operation,
I tried by zooming in and out on the client, as well as tried with different screen resolutions.
But was not able to get this rectified.
Please can someone help to get this problem solved.
Thank you
Posted: 2021-09-22 06:22 AM
Assuming you're on Windows, you need to go into Display Settings and adjust the scaling and layout setting to a smaller value, . It's most likely set to 150% and I would recommend lowering it to 100%. Then restart the the DCO client. You may also need to lower your display resolution as result, especially if you're using a laptop.
Posted: 2021-09-22 06:45 AM
Hello, Andrew's response will likely help.
You can also try the following if you don't want to adjust your overall display settings.
If you right click on the ITA or DCO desktop client icon (probably on your desktop) and choose properties
Select compatibility, then check "override high dpi scaling behavior" and try "system" if that doesn't help try "system (enhanced)". I pasted an example below.
This has helped some customers in these cases and keeps the change more specific to the DCO/ITA application.
Regards
Greg Sterling
Posted: 2021-09-22 07:25 AM
Thanks for the solution Greg, I didn't know there was a way to override scaling for a specific application, that's a much better solution.
Posted: 2021-09-22 07:29 AM
Thank you Greg for the reply,
Will make these changes and will confirm.
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