DCO 8.2.2 - Integration with Active Directory (AD)

[DCIM_Support]

Hi,

We are installing a new DCO 8.2.2.  When we add the AD authentication server, it does not pull in the groups.  Please advise how to resolve this, thanks.

(CID:129414037)

[DCIM_Support]

Hi YJ, 

Do update the question based on the IT team's feedback following the example given in the link yesterday.

Setup an AD (Active Directory) Server

Regards,

Chris

(CID:129414323)

[DCIM_Support]

Hi Chris,

We have tried the settings in the shared link, but is still getting the same error or message, see attached.

DCE.jpg

DCO.jpg

(CID:129414545)

[DCIM_Support · Accepted solution]

Hi Yuan Jiun,

It might be configuration related issue (assuming AD server accessible), however to understand the problem would it be possible to ask for the following data:

1- DCO server logs 

2- screen capture(s) illustrating how exactly authentication server settings are configured in DCO

3- screen capture(s) (from AD server) illustrating the configuration on the AD server.  (similar to images in this guide: Setup an AD (Active Directory) Server)

I will send you an invite to my =S= box shortly, so the data can be safely shared with me (if you would), thanks.

Kind regards

(CID:134028916)

[DCIM_Support]

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