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Posted: 2020-07-04 04:02 PM
This question was originally posted on DCIM Support by Lai Yuan Jiun on 2018-04-02
Hi,
We are installing a new DCO 8.2.2. When we add the AD authentication server, it does not pull in the groups. Please advise how to resolve this, thanks.
(CID:129414037)
Posted: 2020-07-04 04:02 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-16
Hi Yuan Jiun,
It might be configuration related issue (assuming AD server accessible), however to understand the problem would it be possible to ask for the following data:
1- DCO server logs
2- screen capture(s) illustrating how exactly authentication server settings are configured in DCO
3- screen capture(s) (from AD server) illustrating the configuration on the AD server. (similar to images in this guide: Setup an AD (Active Directory) Server)
I will send you an invite to my =S= box shortly, so the data can be safely shared with me (if you would), thanks.
Kind regards
(CID:134028916)
Posted: 2020-07-04 04:02 PM
This comment was originally posted on DCIM Support by Christopherus Laurentius on 2018-04-03
Hi YJ,
Do update the question based on the IT team's feedback following the example given in the link yesterday.
Setup an AD (Active Directory) Server
Regards,
Chris
(CID:129414323)
Posted: 2020-07-04 04:02 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-16
Hi Yuan Jiun,
It might be configuration related issue (assuming AD server accessible), however to understand the problem would it be possible to ask for the following data:
1- DCO server logs
2- screen capture(s) illustrating how exactly authentication server settings are configured in DCO
3- screen capture(s) (from AD server) illustrating the configuration on the AD server. (similar to images in this guide: Setup an AD (Active Directory) Server)
I will send you an invite to my =S= box shortly, so the data can be safely shared with me (if you would), thanks.
Kind regards
(CID:134028916)
Posted: 2020-07-04 04:02 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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