DCO 3D show not well for real time Temp sensor

[DCIM_Support]

This question was originally posted on DCIM Support by Chu Li Wei on 2016-03-17

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Hi All ,

I just monitor 12 Temp sensor via netbotz200 and associate to DCO 7.5 , when I turn into 3D mode ,

there are some space on the screen ,pls see the photo as attachment , My concern is why it still appear this

issue on DCO 7.5 ? Any solution for it ? Many thanks .

Best Regards 

(CID:105468887)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2016-03-17

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Hi Chu Li,

It might be, basically the application doesn't have enough temperature information to cover the whole area, as a quick test I would add some temperature sensors to those "empty" area and see if there any changes. If it doesn't, would it be possible to share a copy of the latest backup file with me, thanks.

Kind regards

(CID:105468935)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2016-03-21

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Hi Chu Li,

Many thanks for sharing the copy of your backup file with me - based on the available temperature information and the location of the equipment, it seems the 3D simulation is unable to cover the temperature map for whole area.

As a simple test, I tried adding/associating a temperature sensor to one of the cooling units (I-14), and the tried the simulation:

Or perhaps, as a work around, it might be considered to move the cooling unit I-14 closer to it's neighbor:

 

Hope this helps,

Kind regards

(CID:105469192)

[DCIM_Support]

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