DCE7.5 + DCO8.2 Monitoring Error

[DCIM_Support]

Hello community.

My customer has two datacenters, in each one they have:

1. DCE (7.4.3) Upgraded to 7.5
2. DCO (8.0) Upgraded to 8.2
3. Portal
4. DCO - Disaster Recovery

Before upgrade DCE 7.4.3 monitored the DCO without errors, the database status reported by DCE was normal, but now, after the upgrade of both systems (DCE and DCO + DCO-DR) the reported status:

a. The StruxureWare Operations database status is unknown

b. The Struxureware Operations Server is unreachable

In first time I think maybe a customer´s network issue could be the cause, but after check the network health and some tests I tried installing a DCE demo in version 7.5 and DCO demo in version 8.2 in my laptop using vmware player and I get the same error messages....

Community, do you have any idea about the possible reasons? Could DCO 8.2.7 be a cure for this situation? for your time and support thank you very much.

Best Regards, 

(CID:132666514)

[DCIM_Support]

Hi, 

I had the same issue. It was solved with update of DCO to v 8.2.7

(CID:132666574)

[DCIM_Support]

Dear Erlinson Bravo Garcia,

Boris Majdandzic is right, this is a very known bug that, according to Jef Faridi answer in topic :

Update:

DCO 8.2.7 is released now, contains the fix.

With respect.

(CID:132666605)

[DCIM_Support]

Hello Community, 

I think it´s on the dco side, I ran the isx_devicewalk and I get OID answers, when I compare with the schneiderops.xml file I can see that dce show the readed status of the respective OID example:

In dce one error alarm is: Unknown status for ETL (in red color, severity:Error)

In schneiderops.xml I think the OiD is :

-

state

OPS_ETL_STATUS

-

-

.1.3.6.1.4.1.318.1.2.2.1.5.0

StruxureWare DC Operation ETL Status

etl_status_enummap

and the result for this oid (1.3.6.1.4.1.318.1.2.2.1.5.0) in the walkfile is :

1.3.6.1.4.1.318.1.2.2.1.5.0   , Integer     , 1

In the xml file the status codes for this OiD are:

-

Unknown status code

Unknown status for ETL transformations

Running

Failed

Paused

Stopped

I Think dce is reading this value and reporting the status for that, I verified the communities (public/private) all are for defect config, I don´t have firewall rules in my virtual machines ...

Any idea about this situation? 

Thank you very much.

(CID:132666607)

[DCIM_Support]

Ok spezialist I´m just trying to download the 8.2.7 and comment soon...

Thank you.

(CID:132666613)

[DCIM_Support]

Dear Erlinson Bravo Garcia,

Tell us, please, did you solve your problem or not?

With respect.

(CID:132670092)

[DCIM_Support]

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