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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2024-07-01 07:54 PM
Hi all,
It appears I am experiencing this same issue asked in this thread below.
https://community.se.com/t5/EcoStruxure-IT-forum/Missing-Communication-Status-Thresholds/td-p/208292
It is for v7.9.1
Same model UPS, same version firmware, same login to web interface however one does not have the Comms Status Threshold by default.
Same for some other devices include rPDUs
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Posted: 2024-07-02 06:46 AM
Hello @wasabi,
Due to the uniqueness of this issue and not much troubleshooting that can be done remotely, please reach out to your local technical support team to investigate this issue.
I also highly suggest upgrading to a minimum of DCE version 7.9.3 as there was an issue where devices could disappear after an uncontrolled server shutdown, as outlined in release notes.
Kind Regards,
Cory
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