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DCE uploads Firmware pack then nothing shows in the list

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DCE uploads Firmware pack then nothing shows in the list

This question was originally posted on DCIM Support by John Smith on 2016-04-20


I uploaded the latest firmware pack (and older ones which I know worked before) and the server shows the progress bar that the file is uploading and then nothing happens. I know I have devices which need to have their firmware updated.

And idea what is happening? I have DCE 7.2.7. One day it just decided not to show any firmware updates...

 

Regards,

J

(CID:105471649)

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DCIM_Support
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Re: DCE uploads Firmware pack then nothing shows in the list

This answer was originally posted on DCIM Support by Cory McDonald on 2016-04-20


John,

Please try downloading and importing the newest firmware catalog file to see if it corrects your issue.

http://www.apc.com/us/en/faqs/FA226042/

Regards,

Cory

(CID:105471661)

See Answer In Context

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Re: DCE uploads Firmware pack then nothing shows in the list

This answer was originally posted on DCIM Support by Cory McDonald on 2016-04-20


John,

Please try downloading and importing the newest firmware catalog file to see if it corrects your issue.

http://www.apc.com/us/en/faqs/FA226042/

Regards,

Cory

(CID:105471661)

DCIM_Support
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Re: DCE uploads Firmware pack then nothing shows in the list

This comment was originally posted on DCIM Support by John Smith on 2016-04-22


That worked. Thanks!

(CID:105471837)

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Re: DCE uploads Firmware pack then nothing shows in the list

This comment was originally posted on DCIM Support by Cory McDonald on 2016-04-22


You're welcome.

(CID:105471838)

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Re: DCE uploads Firmware pack then nothing shows in the list

This comment was originally posted on DCIM Support by jamess on 2016-08-12


This worked for me as well. Thanks!

(CID:106892760)

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Re: DCE uploads Firmware pack then nothing shows in the list

This answer was originally posted on DCIM Support by jamess on 2017-07-26


New firmware has come out.

 

Is there an updated download for this?

 

 

 

(CID:123340726)

DCIM_Support
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Re: DCE uploads Firmware pack then nothing shows in the list

This answer was originally posted on DCIM Support by Cory McDonald on 2017-07-26


jamess,

Please see knowledge base FA226042 for instructions on how to download and import the firmware catalog file.  We are expecting a release soon for the firmware that has recently been released to be added to the firmware catalog file and check for updates functionality.

Best Regards,

Cory

(CID:123340782)

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