DCE - opening in https

DCIM_Support · ‎2020-07-02

Hi Support Team,

I would like to ask any way to improve the speed when opening DCE using https , does increasing the RAM size of the hardware would help?

Thanks.

DCIM_Support · ‎2020-07-02

Hi Eric,

Increasing ram in a computer (client) will always help opening applications unless you've reached a limit defined by the OS or hardware. HTTPS however takes longer not only due to the computer being required to do more work encrypting and decrypting all of the data but you've also got network throughput to deal with. If this is a hardware server, try connecting via the private side. If connecting via HTTPS on the private side is faster than on the public side, part of your issue may be network related.

If you're seeing this issue mainly on the monitoring perspective, go to file ->client preferences -> device view settings. Lowering the number here (500 by default) will cause the client to process less devices in the main view. This can result in faster load times.

If you're talking about installing more RAM on the DCE hardware, I'm sure that can help as well but if there ends up being other issues, we'd have to suggest restoring the hardware to it's default state before troubleshooting.

Steve

See Answer In Context

DCIM_Support · ‎2020-07-02

Hi Eric,

Increasing ram in a computer (client) will always help opening applications unless you've reached a limit defined by the OS or hardware. HTTPS however takes longer not only due to the computer being required to do more work encrypting and decrypting all of the data but you've also got network throughput to deal with. If this is a hardware server, try connecting via the private side. If connecting via HTTPS on the private side is faster than on the public side, part of your issue may be network related.

If you're seeing this issue mainly on the monitoring perspective, go to file ->client preferences -> device view settings. Lowering the number here (500 by default) will cause the client to process less devices in the main view. This can result in faster load times.

If you're talking about installing more RAM on the DCE hardware, I'm sure that can help as well but if there ends up being other issues, we'd have to suggest restoring the hardware to it's default state before troubleshooting.

Steve

DCIM_Support · ‎2020-07-02

Our DCE also ran dirt slow through https. http was always fine, but https sucked. Our server was a couple of revisions behind (we were on 7.2.6) so we updated to 7.3.1 and https is much snappier now. The patch notes didn't appear to include any performance related fixes, but it's working now so whatever 😀

DCIM_Support · ‎2020-07-02

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.