DCE alerts not generating

[DCIM_Support]

This question was originally posted on DCIM Support by Steven Errington on 2019-07-30

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We have custom alerts set up on the iPDUS within DCE to generate threshold alerts.

We are seeing the alerts in DCE and have HTTP rule set up for threshold alert to our Service Now but we don't seem to be getting any?

We have a similar set up for Comms down alerts that does work it just seems to be the threshold alerts on power usage that's not pushing out the alert.

Matthew Farnell

John MacDonald

(CID:147199976)

[DCIM_Support]

This answer was originally posted on DCIM Support by Richard Screen on 2019-07-31

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Hi Steve,

Thanks for bringing your issue to our attention.

I have generated case 61300651 on our system and shall email you from the case.

Kindest Regards

Rich

Advanced Technical Support

(CID:147200415)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-09-22

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Dear Steven Errington,

Please tell us, were you able to solve your problem or not?

With respect.

(CID:148771968)

[DCIM_Support]

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