DCE Upgrade Error

[DCIM_Support]

Hi All,

When i try to upgrade DCE 7.2.5 to 7.2.6, i have seen en error that "Unable to upload to server uptade" as you can see attahed. What is your advice for that?

Regards

Kerem

1.jpg

2.jpg

(CID:105469934)

[DCIM_Support · Accepted solution]

HI Kerem!

1. Check that you have enough space on disk.
2. Check md5 checksum of downloaded archive. Try to re-download it again.

(CID:105469960)

[DCIM_Support]

Hi Valentin, Where can i check your second advice? Thanks

(CID:105469961)

[DCIM_Support]

Additionaly, we deployed DCE with .ova file, so Vmvare does not allow increasing disk space. Should i create new server ? Regards

(CID:105469964)

[DCIM_Support]

If you need additional space, you need to add new disk to VM. Gracefully shutdown DCE, go to VM settings, add new HDD. Power on VM, disk space will be added automatically. md5 checksum noted on download page. I'm using this utility for checksum verification: http://www.igorware.com/hasher/download. It's pretty small and functional.

(CID:105469966)

[DCIM_Support]

Hi Valentin, I have increased disk to 50GB and try to update is failed again. Now, ı have downloaded igorware but i do not know where is my .sha or .md5 file ? Can you explain please. Regards

(CID:105470002)

[DCIM_Support]

You need to point programm to your downloaded file and press "Calculate" button. It will calculate checksum and you need to compare it with numbers on download page. See my picture.

Checksum.PNG

(CID:105470014)

[DCIM_Support]

Thank for helps Valentinn. I guess it might be if i downloaded apc site i will have a checksum code but i have given my tech support for upgrade path. So i do not have any checksum which is compare after calculate. You can see my calculated md5 file. Regards Kerem

hasher.JPG

(CID:105470016)

[DCIM_Support]

Your file have a wrong checksum. It might be 3b210fdfe12bd5547a557a26569a889c. You need to re-download upgrade image.

(CID:105470017)

[DCIM_Support]

I just understood Valentin. Thank you again. So, do you know how can i re-download the paths? I have already searhed but can not find. Thanks Kerem

(CID:105470022)

[DCIM_Support]

You need to contact your SE representative to retrieve links or images.

(CID:105470054)

[DCIM_Support]

Hi Valentin, When i re-downloaded, upgrade is complated successfuly. Thanks for helps. Regards Kerem

(CID:105470056)

[DCIM_Support]

You are welcome 🙂

(CID:105470057)

[DCIM_Support]

Hi Community,spezialist

Please can you share me any idea about how can i solve that proplem?

Regards

Kerem

(CID:105470275)

[DCIM_Support]

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