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DCE Upgrade Error

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DCIM_Support
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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

DCE Upgrade Error

Hi All,

 

When i try to upgrade DCE 7.2.5 to 7.2.6, i have seen en error that "Unable to upload to server uptade" as you can see attahed. What is your advice for that?

 

Regards

Kerem

1.jpg

2.jpg

(CID:105469934)

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DCIM_Support
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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

HI Kerem!

  1. Check that you have enough space on disk.
  2. Check md5 checksum of downloaded archive. Try to re-download it again.

(CID:105469960)

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DCIM_Support
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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

HI Kerem!

  1. Check that you have enough space on disk.
  2. Check md5 checksum of downloaded archive. Try to re-download it again.

(CID:105469960)

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

Hi Valentin, Where can i check your second advice? Thanks

(CID:105469961)

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

Additionaly, we deployed DCE with .ova file, so Vmvare does not allow increasing disk space. Should i create new server ? Regards

(CID:105469964)

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

If you need additional space, you need to add new disk to VM. Gracefully shutdown DCE, go to VM settings, add new HDD. Power on VM, disk space will be added automatically. md5 checksum noted on download page. I'm using this utility for checksum verification: http://www.igorware.com/hasher/download. It's pretty small and functional.

(CID:105469966)

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:35 AM

Hi Valentin, I have increased disk to 50GB and try to update is failed again. Now, ı have downloaded igorware but i do not know where is my .sha or .md5 file ? Can you explain please. Regards

(CID:105470002)

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:34 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:34 AM

You need to point programm to your downloaded file and press "Calculate" button. It will calculate checksum and you need to compare it with numbers on download page. See my picture.

Checksum.PNG

(CID:105470014)

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:34 AM

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Posted: ‎2020-07-03 01:30 AM . Last Modified: ‎2024-04-09 12:34 AM

Thank for helps Valentinn. I guess it might be if i downloaded apc site i will have a checksum code but i have given my tech support for upgrade path. So i do not have any checksum which is compare after calculate. You can see my calculated md5 file. Regards Kerem

hasher.JPG

(CID:105470016)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

Your file have a wrong checksum. It might be 3b210fdfe12bd5547a557a26569a889c. You need to re-download upgrade image.

(CID:105470017)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

I just understood Valentin. Thank you again. So, do you know how can i re-download the paths? I have already searhed but can not find. Thanks Kerem

(CID:105470022)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

You need to contact your SE representative to retrieve links or images.

(CID:105470054)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

Hi Valentin, When i re-downloaded, upgrade is complated successfuly. Thanks for helps. Regards Kerem

(CID:105470056)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

You are welcome 🙂

(CID:105470057)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2024-04-09 12:34 AM

Hi Community,spezialist

 

Please can you share me any idea about how can i solve that proplem?

 

Regards

Kerem

 

(CID:105470275)

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2023-10-31 10:45 PM

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Posted: ‎2020-07-03 01:31 AM . Last Modified: ‎2023-10-31 10:45 PM

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This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

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