DCE Standard stuck at DCE starting up

[DCIM_Support]

DCE rebooted and is currently stuck at the DCE is starting up page!

I have run capture logs and this is what it throws up

Has anyone experienced this and if so is there a fix or is it a rebuild??

TIA 

Mike 

(CID:131336131)

[DCIM_Support · Accepted solution]

Hi Mike,

I've not seen that exact error but it appears to be unable to launch that page. I can't say if it's an issue running the capturelogs behind the scenes script or if it has something more to do with the web page itself.

Before doing a restore on the server, I'd suggest trying a reboot. You've likely done this but haven't mentioned it. If it comes up that way again, you can try contacting support but if you've not done something specific that caused it, it may take a while to figure out what's happening. Without being able to get the logs through the web, a remote session would be needed. The fastest alternative at that point would be a restore. 

Steve

(CID:131336180)

[DCIM_Support]

I thought so, I've had root access previously to check system status but takes a while thank god I took a config back up this morning 😉

Cheers

(CID:131336198)

[DCIM_Support]

That's great that the backup is so recent. Did you do that for a reason? Were you making changes that caused this? Just want to be sure in case you do it again. 😃

(CID:131336223)

[DCIM_Support]

no was just doing health check!! problem ive got now is when creating USB boot its saying my drive is not a removable drive ☹️ so wont create

(CID:131336226)

[DCIM_Support]

I've seen that before. The simple reason is typing just F instead of F: for the drive (either that way or reverse, I forget).

(CID:131336229)

[DCIM_Support]

haha as simple as that it works

Thanks a lot Steve

(CID:131336235)

[DCIM_Support]

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