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Posted: 2020-07-05 05:54 PM . Last Modified: 2024-04-03 03:11 AM
I'm trying to make a current (amps) threshold for a panduit and for an oracle 3phase pdu's but the DCE shows only one of the three phase.
Does anyone know what is this about? what can i do?
(CID:140713131)
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Posted: 2020-07-05 05:54 PM . Last Modified: 2024-04-03 03:11 AM
Hi Grigorios,
If you feel there should be 3 separate current amp phase sensors then there is likely one of 2 issues. Either the device definition file (DDF) does not have the information for these values or the device itself is not reporting them. The first thing I would suggest is to poll the device for these values. Be it Modbus or SNMP, DCE will delete a sensor if the polled value does not properly respond. If you find that the device is responding correctly, I would suggest using the DDF menu at the top of this page and requesting a modification of the DDF.
Thanks,
Steve
(CID:140713196)
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Posted: 2020-07-05 05:54 PM . Last Modified: 2024-04-03 03:11 AM
Thank you for your respond.
As you can see both pdus have 3 phase sensors. (if this is what you mean)
(CID:140713261)
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Posted: 2020-07-05 05:54 PM . Last Modified: 2024-04-03 03:11 AM
Dear Grigorios Kousidis,
Tell us, please, did you solve your problem or not?
With respect.
(CID:141269215)
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Posted: 2020-07-05 05:54 PM . Last Modified: 2024-04-03 03:11 AM
Not yet,
we were upgrading our DCE versions.
I will send a device walk to the "device request"
(CID:141271943)
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Posted: 2020-07-05 05:54 PM . Last Modified: 2024-04-03 03:11 AM
Ok, anyway thanks for the feedback.
(CID:141271953)
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Posted: 2020-07-05 05:55 PM . Last Modified: 2023-10-22 01:18 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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