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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-04 01:01 AM . Last Modified: 2024-04-05 04:18 AM
Hi
i would like know if i want add new HDD in dce can i do that ?
for example : if my server HDD fail can i change HDD?
(CID:126167103)
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Posted: 2020-07-04 01:01 AM . Last Modified: 2024-04-05 04:17 AM
Hi Hojjat,
If you have a hardware server and the drive fails under warranty, you should contact APC tech support for a replacement drive or, if none are available, a new server.
If you have an out of warranty server, I suggest replacing the drive with a similar one. We use Dell servers and the Dell service tag on the server should provide the info required.
Thanks,
Steve.
(CID:126167111)
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Posted: 2020-07-04 01:01 AM . Last Modified: 2024-04-05 04:17 AM
Hi Hojjat,
If you have a hardware server and the drive fails under warranty, you should contact APC tech support for a replacement drive or, if none are available, a new server.
If you have an out of warranty server, I suggest replacing the drive with a similar one. We use Dell servers and the Dell service tag on the server should provide the info required.
Thanks,
Steve.
(CID:126167111)
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Posted: 2020-07-04 01:01 AM . Last Modified: 2023-10-22 01:17 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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