DCE HDD

[DCIM_Support]

This question was originally posted on DCIM Support by Hojjat Saeidi on 2017-10-21

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Hi 

i would like know if i want add new HDD in dce can i do that ?

for example  : if my server HDD fail can i change HDD?

(CID:126167103)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-10-21

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Hi Hojjat,

If you have a hardware server and the drive fails under warranty, you should contact APC tech support for a replacement drive or, if none are available, a new server. 

If you have an out of warranty server, I suggest replacing the drive with a similar one. We use Dell servers and the Dell service tag on the server should provide the info required. 

Thanks,

Steve. 

(CID:126167111)

[DCIM_Support]

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