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Posted: 2020-07-04 01:01 AM
This question was originally posted on DCIM Support by Hojjat Saeidi on 2017-10-21
Hi
i would like know if i want add new HDD in dce can i do that ?
for example : if my server HDD fail can i change HDD?
(CID:126167103)
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Posted: 2020-07-04 01:01 AM
This answer was originally posted on DCIM Support by Steven Marchetti on 2017-10-21
Hi Hojjat,
If you have a hardware server and the drive fails under warranty, you should contact APC tech support for a replacement drive or, if none are available, a new server.
If you have an out of warranty server, I suggest replacing the drive with a similar one. We use Dell servers and the Dell service tag on the server should provide the info required.
Thanks,
Steve.
(CID:126167111)
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Posted: 2020-07-04 01:01 AM
This answer was originally posted on DCIM Support by Steven Marchetti on 2017-10-21
Hi Hojjat,
If you have a hardware server and the drive fails under warranty, you should contact APC tech support for a replacement drive or, if none are available, a new server.
If you have an out of warranty server, I suggest replacing the drive with a similar one. We use Dell servers and the Dell service tag on the server should provide the info required.
Thanks,
Steve.
(CID:126167111)
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Posted: 2020-07-04 01:01 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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