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DCE - APC AP8886 monitoring no sensor information

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2024-04-08 01:56 AM

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2024-04-08 01:56 AM

DCE - APC AP8886 monitoring no sensor information

Hello,

I am running DCE 7.4.1 and monitoring various APC PDUs. I have couple of AP8886 in the system with 6.1.0 AOS version. Only one is providing the following sensor details:

PDU details:

Application Module v6.1.0

APC OS (AOS) v6.1.3
APC Boot Monitor v1.0.8

 

Do you have any idea why I cannot see the usual power sensor data?

Thank you.

(CID:110794152)

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DCIM_Support
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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2024-04-08 01:56 AM

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2024-04-08 01:56 AM

Hi Mate Fekete, thanks for posting. Lets see who can be of assistance here. @community any ideas?

Kind regards Ditte   

(CID:111413869)

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2024-04-08 01:56 AM

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2024-04-08 01:56 AM

Dear Mate,

I did not face this kind of issue. But, I would suggest you to upgrade any one of the PDUs(which is having this issue) firmware to the latest version. I see that the latest firmware version is 6.4.4. If possible, please upgrade the PDU firmware to the latest version, and see if you are able to view the parameters in DCE software. 

I also would like you to verify if you are able to view the parameters on the PDU web interface itself to isolate if the issue is related to device or DCE parameters. 

(CID:111414743)

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2023-10-22 01:13 AM

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Posted: ‎2020-07-03 12:27 PM . Last Modified: ‎2023-10-22 01:13 AM

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This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

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