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Schneider Electric Services Innovation Team!
EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2023-05-09 12:17 PM
DCE 7.6.0 is able to discover the same Mitsubishi UPS.
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Posted: 2023-05-10 05:36 AM
Hi,
Have you checked the following:
1. Is the DDF for the UPS imported into DCE 7.9.3?
2. If the DDF is built in, is the version supporting DDF for the UPS the same?
3. Any changes with the UPS settings? SNMP settings? or Modbus Settings?
BR,
TJ
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Posted: 2023-05-10 05:40 AM
I would recommend contacting your local tech support, it's possible there is 1 or more DDFs on your DCE server that is interfering with the discovery of this device.
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