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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Dear support,
After installing the new version of DCE-7.7, I found a bug: the russian letters "с" and "я" are displayed incorrectly in the web-GUI:
I hope this bug will be fixed 😀.
Very thanks for the support.
(CID:147195989)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Hello, have you asked your local techsupport or opened a ticket @ Schneider Customer Care? If not yet, please apply to the Moscow one at ru.ccc@schneider-electric.com and we will help you to escalate your issue. Thanks.
(CID:147201911)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Dear Andrey Ivashov,
Thanks for the tip 😀.
Support case number: 61535898.
(CID:147202121)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Dear Andrey Ivashov,
I inform you again: in the new release of DCE-7.7.1, which took place last week, there is a similar bug:
According to your recommendation, I created the corresponding support case # 61535898 of August 6th. But so far I have not received a single answer.
Tell me please - is this normal?..
Very thanks for the support.
(CID:148343689)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Hi spezialist, thanks for posting!
I'll try to follow up on this.
Kind regards,
Stine
(CID:148343692)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Hi spezialist,
I’ll follow up on this with engineering. Thanks for pointing it out.
Best,
Jackie
(CID:148343746)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2024-04-03 01:06 AM
Ok, very thanks for the support.
(CID:148343794)
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Posted: 2020-07-05 08:44 PM . Last Modified: 2023-10-22 01:13 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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