DATA CENTER EXPERT - DUPLICATED DEVICES

[fabio.carvalho]

Hi Team,

We are facing an issue, DCE show all devices duplicated with same IP address and serial number, and can't be delete.

Any idea how to solve it?

Regards,

Fabio Carvalho

[Cory_McDonald]

Hello @fabio.carvalho,

In this case I would recommend you reach out directly to technical support for investigation into the issue.

Kind Regards,

Cory

[Fgrieco]

Hi. Same issue and there is no way to delete these duplicated devices.

Thanks 

Regards.

[ATrabert]

as Cory mentioned, Tech support should be able to assist with this, please reach out to them regarding it.