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Posted: 2020-07-03 10:15 AM . Last Modified: 2024-04-08 02:37 AM
Good afternoon
Actually I want to ask how can I change the primary contact in the email alert ?
Thank you.
(CID:110019677)
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Posted: 2020-07-03 10:15 AM . Last Modified: 2024-04-08 02:36 AM
Hi Yasser,
If you already know the alert action you want to edit, go to the top menu and "Alarm Configuration". Choose "Manage Alarm Actions". Select the appropriate action(s) and click "Edit". Here you can add or remove e-mail addresses. You can not edit an e-mail address that has been created.
If you're not sure which actions to edit, go to the "Alarm Configuration" perspective, you can see all of the notification policies you have available and which policies are associated with which devices. Double click the policy you're working with and look at the actions. You can select and edit the actions. Next click the "manage action" button. Select the action and edit. Here you can add or remove e-mail addresses. You can not edit an e-mail address that has been created.
Steve
(CID:110019779)
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Posted: 2020-07-03 10:15 AM . Last Modified: 2024-04-08 02:36 AM
Dear Steve,
Thank you for your reply but this is not my question .
I am asking about if I want to change or edit the primary contact which I received in alert mail.
Please check under below .
Regards ….
Alert Title: |
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Alert Description: |
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Alert Type: |
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Severity: |
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Alert Level: |
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Device: |
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Time Detected: |
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Notification Time: |
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Action Name: |
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Location: |
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Primary Contact: |
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Notes: |
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Alert ID: |
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Version: |
(CID:110020072)
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Posted: 2020-07-03 10:15 AM . Last Modified: 2024-04-08 02:36 AM
Hi Yasser,
The Primary Contact: is a contact string, which DCE server is read out from the SNMP-device according to the SNMP protocol:
SNMPv2-MIB::sysContact.0 = STRING: who@whereRespectively, if it is required to change the Primary Contact:, it can be changed only directly on the SNMP-device.
Very thanks for the support.
(CID:110020145)
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Posted: 2020-07-03 10:16 AM . Last Modified: 2023-10-20 05:08 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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