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Change ITA SERVER door

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

silviolcf
Ensign
Ensign
0 Likes
4
823

Change ITA SERVER door

Hi Guys!

 

I`m facing a problem with ITA Server.

 

I`m trying to make he acessible from external devices.

 

I already make the connections in router and opened all necessaries doors, but i cant make the acess to door 443, can i change the door to another, how I do this?

 

Thanks

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4 Replies 4
gsterling
Commander Commander
Commander
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3
815

Re: Change ITA SERVER door

Hello, so you are trying to access your ITA server from a device which is outside of your company/corporate network and cannot access the ITA server on port 443?

 

You cannot access the web UI at https://<ita-server>/  ?

 

Regards

 

Greg Sterling

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silviolcf
Ensign
Ensign
0 Likes
2
811

Re: Change ITA SERVER door

Yes, i cant access from outside device.

 

i`ve already opened the door 443 in CentOs.

 

Thanks.

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silviolcf
Ensign
Ensign
0 Likes
1
805

Re: Change ITA SERVER door

Do you know the name of service in CentOS?

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gsterling
Commander Commander
Commander
0 Likes
0
802

Re: Change ITA SERVER door

Hello

 

Port 443 is enabled by default so you should not have to make any changes to CentOS to expose it. Its the default port used by users on the same data center network to access ITA via the web client and desktop client APPs.

 

Typically customers who install ITA in their data center and want to expose it externally, there are corporate firewall's or other network equipment which would prevent connections from an external source to a server hosted inside a company's network. 

 

This document describes a configuration we might typically see from a customer who wants to expose their ITA server to the public internet so an external user can access remotely.

 

https://helpcenter.ecostruxureit.com/hc/en-us/articles/360007721638-Web-proxy-server-setup-guide-for...

 

Regards

 

Greg Sterling

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