Cannot upgrade DCE from 7.7.0 to 7.8.0

[DCIM_Support]

This question was originally posted on DCIM Support by Robert Maday on 2019-11-27

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When trying to apply server upgrade, I select the lst file associated to the 7.8.0 upgrade, however, I do not have an option to apply the upgrade.

What do I do to upgrade the system?

(CID:152079605)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-11-27

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Dear Robert Maday,

Can you show a couple of screenshots of your problem? And then they will help you better and faster 😀.

With respect.

(CID:152079616)

[DCIM_Support]

This comment was originally posted on DCIM Support by Robert Maday on 2019-11-28

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From the apply server update, I choose Import,

Select the proper LST file as below.

Then it bounces back to the original one without any information from the pkg that I selected.

(CID:152080467)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-11-28

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Checked upgrade zip-file checksum? Is she correct?

(CID:152080471)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-11-28

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Dear Robert Maday,

I suspect, that this may be a known problem, which is described in topics Update ISX Central 6.3.0 -> 7.0.0: nothing to update? and .

That is, you may need to clean install DCE-7.7.0 server and deploy your full backup to it. Only after that will it be possible to upgrade to DCE-7.8.0.

Hope this helps you.

With respect.

(CID:152079772)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-11-28

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Hi Robert,

I think your upgrade path might be incorrect - I think the correct upgrade path would be 7.7.0 -> 7.7.1 -> 7.8.0.

DCE 7.8.0 download page says "A software update is available from DCE 7.7.1. For earlier versions please contact Tech Support.".

Kind regards

(CID:152079764)

[DCIM_Support]

This comment was originally posted on DCIM Support by Robert Maday on 2019-12-02

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7.71 - Installing now - Had to contact Tech Support and prove valid software support.

Robert

(CID:152080787)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-12-03

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Many thanks for the update, Robert

Kind regards

(CID:152080904)

[DCIM_Support]

This comment was originally posted on DCIM Support by Robert Maday on 2019-11-29

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Confirmed the .zip file checksum is valid.

(CID:152080473)

[DCIM_Support]

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