EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Posted: 2020-07-05 11:51 PM
This question was originally posted on DCIM Support by Robert Maday on 2019-11-27
When trying to apply server upgrade, I select the lst file associated to the 7.8.0 upgrade, however, I do not have an option to apply the upgrade.
What do I do to upgrade the system?
(CID:152079605)
Posted: 2020-07-05 11:52 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2019-11-28
Hi Robert,
I think your upgrade path might be incorrect - I think the correct upgrade path would be 7.7.0 -> 7.7.1 -> 7.8.0.
DCE 7.8.0 download page says "A software update is available from DCE 7.7.1. For earlier versions please contact Tech Support.".
Kind regards
(CID:152079764)
Posted: 2020-07-05 11:51 PM
This comment was originally posted on DCIM Support by spezialist on 2019-11-27
Dear Robert Maday,
Can you show a couple of screenshots of your problem? And then they will help you better and faster 😀.
With respect.
(CID:152079616)
Posted: 2020-07-05 11:51 PM
This comment was originally posted on DCIM Support by Robert Maday on 2019-11-28
From the apply server update, I choose Import,
Select the proper LST file as below.
Then it bounces back to the original one without any information from the pkg that I selected.
(CID:152080467)
Posted: 2020-07-05 11:51 PM
This comment was originally posted on DCIM Support by spezialist on 2019-11-28
Checked upgrade zip-file checksum? Is she correct?
(CID:152080471)
Posted: 2020-07-05 11:52 PM
This comment was originally posted on DCIM Support by spezialist on 2019-11-28
Dear Robert Maday,
I suspect, that this may be a known problem, which is described in topics Update ISX Central 6.3.0 -> 7.0.0: nothing to update? and .
That is, you may need to clean install DCE-7.7.0 server and deploy your full backup to it. Only after that will it be possible to upgrade to DCE-7.8.0.
Hope this helps you.
With respect.
(CID:152079772)
Posted: 2020-07-05 11:52 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2019-11-28
Hi Robert,
I think your upgrade path might be incorrect - I think the correct upgrade path would be 7.7.0 -> 7.7.1 -> 7.8.0.
DCE 7.8.0 download page says "A software update is available from DCE 7.7.1. For earlier versions please contact Tech Support.".
Kind regards
(CID:152079764)
Posted: 2020-07-05 11:52 PM
This comment was originally posted on DCIM Support by Robert Maday on 2019-12-02
7.71 - Installing now - Had to contact Tech Support and prove valid software support.
Robert
(CID:152080787)
Posted: 2020-07-05 11:52 PM
This comment was originally posted on DCIM Support by Jef Faridi on 2019-12-03
Many thanks for the update, Robert
Kind regards
(CID:152080904)
Posted: 2020-07-05 11:52 PM
This comment was originally posted on DCIM Support by Robert Maday on 2019-11-29
Confirmed the .zip file checksum is valid.
(CID:152080473)
Posted: 2020-07-05 11:52 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.