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Cannot upgrade DCE from 7.7.0 to 7.8.0

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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Cannot upgrade DCE from 7.7.0 to 7.8.0

This question was originally posted on DCIM Support by Robert Maday on 2019-11-27


When trying to apply server upgrade, I select the lst file associated to the 7.8.0 upgrade, however, I do not have an option to apply the upgrade.

What do I do to upgrade the system?

 

(CID:152079605)


Accepted Solutions
DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This answer was originally posted on DCIM Support by Jef Faridi on 2019-11-28


Hi Robert,

I think your upgrade path might be incorrect - I think the correct upgrade path would be 7.7.0 -> 7.7.1 -> 7.8.0.

DCE 7.8.0 download page says "A software update is available from DCE 7.7.1. For earlier versions please contact Tech Support.".

Kind regards

(CID:152079764)

See Answer In Context

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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by spezialist on 2019-11-27


Dear Robert Maday,

Can you show a couple of screenshots of your problem? And then they will help you better and faster 😀.

With respect.

(CID:152079616)

DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by Robert Maday on 2019-11-28


From the apply server update, I choose Import,

Select the proper LST file as below.

 

Then it bounces back to the original one without any information from the pkg that I selected.

(CID:152080467)

DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by spezialist on 2019-11-28


Checked upgrade zip-file checksum? Is she correct?

(CID:152080471)

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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by spezialist on 2019-11-28


Dear Robert Maday,

I suspect, that this may be a known problem, which is described in topics Update ISX Central 6.3.0 -> 7.0.0: nothing to update? and .

That is, you may need to clean install DCE-7.7.0 server and deploy your full backup to it. Only after that will it be possible to upgrade to DCE-7.8.0.

Hope this helps you.

With respect.

(CID:152079772)

DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This answer was originally posted on DCIM Support by Jef Faridi on 2019-11-28


Hi Robert,

I think your upgrade path might be incorrect - I think the correct upgrade path would be 7.7.0 -> 7.7.1 -> 7.8.0.

DCE 7.8.0 download page says "A software update is available from DCE 7.7.1. For earlier versions please contact Tech Support.".

Kind regards

(CID:152079764)

DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by Robert Maday on 2019-12-02


7.71 - Installing now - Had to contact Tech Support and prove valid software support.

 

Robert

(CID:152080787)

DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by Jef Faridi on 2019-12-03


Many thanks for the update, Robert

Kind regards

(CID:152080904)

DCIM_Support
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Re: Cannot upgrade DCE from 7.7.0 to 7.8.0

This comment was originally posted on DCIM Support by Robert Maday on 2019-11-29


Confirmed the .zip file checksum is valid.

 

 

(CID:152080473)

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🔒 Closed

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