Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84766members
354197posts

Can you tell me what is the current version of ddf file for MGE UPS?

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
DCIM_Support
Picard
Picard
0 Likes
11
541

Can you tell me what is the current version of ddf file for MGE UPS?

This question was originally posted on DCIM Support by smatsa on 2017-03-03


(CID:113641559)


Accepted Solutions
DCIM_Support
Picard
Picard
0 Likes
9
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03


Dear smatsa,

FYI..The following is the latest DDF version available in DCE 7.4.1 for MGE UPS. 

 

If you are looking for a specific Model DDF, you may check here.

Regards,

Bala

 

 

(CID:113641574)

See Answer In Context

11 Replies 11
DCIM_Support
Picard
Picard
0 Likes
9
542

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03


Dear smatsa,

FYI..The following is the latest DDF version available in DCE 7.4.1 for MGE UPS. 

 

If you are looking for a specific Model DDF, you may check here.

Regards,

Bala

 

 

(CID:113641574)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by smatsa on 2017-03-03


Can I update only DDF file, or must update sever?  The current version of the  server is 7.2.0

 

Regards,

Nemanja

 

(CID:113641651)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03


You can update the specific DDF file by getting the latest DDF file from the DDF team from EcoStruxure IT Help Center page. 

However, I would suggest you to update the DCE version to the latest version 7.4.1 as there are many fixes done in the latest version. By upgrading to the latest DCE version, the DDF files also would be updated. For this reason, Its highly recommended to upgrade to the latest version. To receive the latest upgrade links, DCE needs to be under Software support contract. If its is, please contact your local country technical support. 

(CID:113641649)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by smatsa on 2017-03-03


Ok, thank you

(CID:113641647)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-03


You are welcome! Have a nice day!

(CID:113641645)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by smatsa on 2017-03-07


Can you tell me how can I get updates for DDF files? Must I fill the request form for new DDF or send email to someone.

(CID:113642976)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-07


DDF files can be received by filling the form here. There is no need to send an email, and all DDF requests are fulfilled from EcoStruxure IT Help Center-device support. 

(CID:113642984)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by smatsa on 2017-03-07


Must I do an SNMP walk for update?

(CID:113643002)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-03-07


Yes, please do the SNMP walk and attach it. It would be great. If you are referring to MGE UPS, then it may not be required, but its better to attach the SNMP walk. 

(CID:113643005)

DCIM_Support
Picard
Picard
0 Likes
0
541

Re: Can you tell me what is the current version of ddf file for MGE UPS?

This comment was originally posted on DCIM Support by smatsa on 2017-03-07


Ok, I will do that tomorrow.

(CID:113643007)

DCIM_Support
Picard
Picard
0 Likes
0
541

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.