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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 01:27 PM . Last Modified: 2024-04-04 12:32 AM
This has been an issue hanging around for awhile and I finally got annoyed about it. When we go into DCE and go to the drop menu System --> Server Administration Settings --> Server Access, that options page won't load. I get a little pop up box that says "The currently displayed page contains invalid values."
This issue has been around for a few different versions and even an entire appliance upgrade. Everything else is just fine. Now running DCE 7.6.
(CID:134689611)
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Posted: 2020-07-05 01:27 PM . Last Modified: 2024-04-04 12:32 AM
You'll have to call in to your local support team. This is something that will need to be resolved by Schneider personnel. If this is a virtual machine, you will need access to the console. If this is a physical machine, we will need access via SSH.
(CID:134689618)
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Posted: 2020-07-05 01:27 PM . Last Modified: 2024-04-04 12:32 AM
You'll have to call in to your local support team. This is something that will need to be resolved by Schneider personnel. If this is a virtual machine, you will need access to the console. If this is a physical machine, we will need access via SSH.
(CID:134689618)
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Posted: 2020-07-05 01:27 PM . Last Modified: 2024-04-04 12:32 AM
Hi Justin,
You'll need to contact tech support directly for this. They'll likely want to remote in to your system to check some details using root access which we can't grant to customers.
The only other option would be to restore and re-import a backup from prior to the issue.
Thanks,
Steve
(CID:134689620)
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Posted: 2020-07-05 01:27 PM . Last Modified: 2024-04-04 12:32 AM
Which of the three web sites do I go to to open a ticket on this? I have the same issue. 😀
(CID:137108136)
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Posted: 2020-07-05 01:27 PM . Last Modified: 2024-04-04 12:32 AM
Please contact tech support by phone. They will need to speak with you and hopefully can remotely access the server with you to correct this issue.
(CID:137109693)
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Posted: 2020-07-05 01:28 PM . Last Modified: 2023-10-20 05:06 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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