Bus bar issues

DCIM_Support · ‎2020-07-05

Hello

We have created a data center In the DCO and realized that the bus bar is located on the floor when we get inside 3D vision (as you can see in picture number 2 below).

How can we locate them like in reality? In real, inside the data center, the bus bars are on the top..

Thanks!

DCIM_Support · ‎2020-07-05

Hi,

Currently floor mounted equipment can be modeled in DCO, so unfortunately it is not possible (not supported) to model equipment that may be wall-amounted and/or ceiling-mounded. I would have suggested your work around, namely to model them on the floor and perhaps could add a custom property saying about the device physical location (right click on the device/bus bar, Properties > Properties (Custom) and then add Name/Value).

Kind regards

See Answer In Context

DCIM_Support · ‎2020-07-05

Hi,

Currently floor mounted equipment can be modeled in DCO, so unfortunately it is not possible (not supported) to model equipment that may be wall-amounted and/or ceiling-mounded. I would have suggested your work around, namely to model them on the floor and perhaps could add a custom property saying about the device physical location (right click on the device/bus bar, Properties > Properties (Custom) and then add Name/Value).

Kind regards

DCIM_Support · ‎2020-07-05

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