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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: β2020-07-03 05:05 PM . Last Modified: β2024-04-08 12:19 AM
Hi all!
I found a bug during the installation of IT Optimize 7.5.2 Windows x64 with the Russian interface: in the Windows ITOptimize service settings window it is impossible to enter AD domain for the Windows ITOptimize service administrator:
Very thanks for the support.
(CID:120133922)
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Posted: β2020-07-03 05:05 PM . Last Modified: β2024-04-08 12:19 AM
Hi!
Did you try to change font in display settings to smallest?
There were a problem with W7 and DCO when font size was set to Big and some elements of interface was not displayed correctly.
May be this is a similar issue.
(CID:120133967)
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Posted: β2020-07-03 05:05 PM . Last Modified: β2024-04-08 12:19 AM
Hi Valentin Kozlov,
The bug exists in my case in OS MS Windows Server 2016 x64 without GUI (Core).
The font in the interface is used by default and I have not been able to change its size yet (I do not know if this is possible in this OS).
Very thanks for the support.
(CID:120133979)
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Posted: β2020-07-03 05:06 PM . Last Modified: β2024-04-08 12:19 AM
Thank you for the report of this issue. As far as I know ITO has not yet been qualified on Windows 2016. We will make sure we take a closer look at this item. The problem does resemble the issue Valentin mentioned above but if the display settings cannot be customized a change to the installer may be needed.
Regards
Greg Sterling
(CID:124521364)
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Posted: β2020-07-03 05:06 PM . Last Modified: β2024-04-08 12:19 AM
Hi Greg Sterling,
Thanks for the feedback: I will be happy to help, if necessary π.
(CID:124521368)
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Posted: β2020-07-03 05:06 PM . Last Modified: β2023-10-20 05:03 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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