EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-03 06:26 AM . Last Modified: 2024-04-08 10:48 PM
Hi - I am trying to download the ITO client for DCO 8 from the DCO 8 server. When I choose to download ITO for DCO 8, either 32 or 64 bit, I get redirected to a broken link at http://updates.apc.com/swo/downloads/version.........etc
Where can I get the link for ITO that works for DCO 8?
Regards
(CID:108826796)
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Posted: 2020-07-03 06:26 AM . Last Modified: 2024-04-08 10:48 PM
Hi Garry, We are currently looking into this, I will get back to you asap, thanks. Kind regards
(CID:108826802)
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Posted: 2020-07-03 06:26 AM . Last Modified: 2024-04-08 10:48 PM
Hi Garry, (Garry Priestland)
I've been told that it is fixed now and it should be possible to download the installation file(s). I've just tested without any problem.
Sorry for the trouble, and many thanks for reporting.
Kind regards
(CID:108826810)
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Posted: 2020-07-03 06:26 AM . Last Modified: 2024-04-08 10:48 PM
Jef, do you know if the link is down again? The same problem is happing to me!!
(CID:114233032)
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Posted: 2020-07-03 06:26 AM . Last Modified: 2024-04-08 10:48 PM
Access is denied for me...
(CID:114233042)
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Posted: 2020-07-03 06:26 AM . Last Modified: 2024-04-08 10:47 PM
Hi Andre & Gary,
For the updated download links please contact the local tech support or Customer Care Center in Galway, thanks.
Kind regards
(CID:114233054)
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Posted: 2020-07-03 06:27 AM . Last Modified: 2024-04-08 10:47 PM
I'm having a problem with this as well. The link appears 403 forbidden for me.
(CID:110005247)
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Posted: 2020-07-03 06:27 AM . Last Modified: 2024-04-08 10:47 PM
Hi Scott, I was wondering perhaps it might be caused due to some local policies, I've just checked it, the download page is available and I could download the installation file(s) without any problem. You might want to try from "different" workstation and/or perhaps using a different browser. Kind regards
(CID:110005361)
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Posted: 2020-07-03 06:27 AM . Last Modified: 2024-04-08 10:47 PM
Dear All, do you know if the link is down again? The same problem is happing to me!!
(CID:114233031)
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Posted: 2020-07-03 06:27 AM . Last Modified: 2023-10-31 10:17 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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