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Broken download link for ITO for DCO 8

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DCIM_Support
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Broken download link for ITO for DCO 8

This question was originally posted on DCIM Support by Garry Priestland on 2016-09-27


Hi - I am trying to download the ITO client for DCO 8 from the DCO 8 server.  When I choose to download ITO for DCO 8, either 32 or 64 bit, I get redirected to a broken link at http://updates.apc.com/swo/downloads/version.........etc

Where can I get the link for ITO that works for DCO 8?

Regards

(CID:108826796)

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9 Replies 9
DCIM_Support
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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by Jef Faridi on 2016-09-27


Hi Garry, We are currently looking into this, I will get back to you asap, thanks. Kind regards

(CID:108826802)

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Re: Broken download link for ITO for DCO 8

This answer was originally posted on DCIM Support by Jef Faridi on 2016-09-27


Hi Garry, (Garry Priestland)

I've been told that it is fixed now and it should be possible to download the installation file(s). I've just tested without any problem.

Sorry for the trouble, and many thanks for reporting.

Kind regards

(CID:108826810)

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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by Andre Takegawa on 2017-03-17


Jef, do you know if the link is down again? The same problem is happing to me!!

(CID:114233032)

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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by Garry Priestland on 2017-03-17


Access is denied for me...

(CID:114233042)

DCIM_Support
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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by Jef Faridi on 2017-03-17


Hi Andre & Gary,

For the updated download links please contact the local tech support or Customer Care Center in Galway, thanks.

Kind regards

(CID:114233054)

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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by sjamison on 2016-11-14


I'm having a problem with this as well. The link appears 403 forbidden for me.

(CID:110005247)

DCIM_Support
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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by Jef Faridi on 2016-11-15


Hi Scott, I was wondering perhaps it might be caused due to some local policies, I've just checked it, the download page is available and I could download the installation file(s) without any problem. You might want to try from "different" workstation and/or perhaps using a different browser. Kind regards

(CID:110005361)

DCIM_Support
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Re: Broken download link for ITO for DCO 8

This comment was originally posted on DCIM Support by Andre Takegawa on 2017-03-17


Dear All, do you know if the link is down again? The same problem is happing to me!!

(CID:114233031)

DCIM_Support
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