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Posted: 2020-07-05 11:04 PM
This question was originally posted on DCIM Support by Nikolaos Panagiotou on 2019-10-25
The BMC Remedy integration guide specifies that BMC Remedy v.8.1 is supported for integration:
Our customer has the BMC Remedy v.9.1 and requires integration. Anyone know if this can be successfully integrated without software development.
(CID:150732886)
Posted: 2020-07-05 11:04 PM . Last Modified: 2023-02-06 07:46 PM
This answer was originally posted on DCIM Support by Greg Sterling on 2019-10-25
Hello Nikolaos. There are several existing postings from other community users asking about Remedy 9.x. This one for example:
The general response is that support for Remedy currently stops at version 8.1. If you require support/integration with Remedy 9.x versions you should engage the services/CSP team.
Regards
Greg Sterling
(CID:150733208)
Posted: 2020-07-05 11:04 PM
This comment was originally posted on DCIM Support by Greg Sterling on 2019-10-29
Sorry. The community is in the process of being migrated to a new platform so its possible this security issue is due to those pending changes. I have pasted the content below.
"You are right, currently the supported Remedy version is 8.1. As far as I know, for the time being we do not have open or planned projects to support the integration with newer Remedy versions.".
I feature/feedback request has been registered for including support for newer BMC remedy versions.
Regards
Greg Sterling
(CID:151061130)
Posted: 2020-07-05 11:04 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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