Alarm due to Charger RL OPEN

[DCIM_Support]

Please help me for the issue in SRC 10000XLI

UPS is showing Online in NMC and Working fine regarding output and Backup but showing following error while beeping continuously.

ALARM DUE TO CHARGER RL OPEN

(CID:109447207)

[DCIM_Support]

Hello,

I'm not positive but I believe that alarm is letting you know that the relay for the battery charger has failed open and thus is not capable of maintaining the batteries.   How old is the unit?  Have you called APC support?

(CID:109447213)

[DCIM_Support]

If UPS is working fine then, check the logs 

It seems that there is problem in charger Filter RL circuit, might be that filter is damaged and due to this you are facing the warning alarm.

(CID:109447260)

[DCIM_Support]

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