ATS

[DCIM_Support]

This question was originally posted on DCIM Support by Shoaib Maqsood on 2018-12-24

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Hello,

 I have installed ATS (APC) Model  No:4423. When we have integrated this ATS with DCE it gives an error (Inaccurate DDF file). If we run the walk file it gives an error. Screen short is attached for you Reference.

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(CID:137727933)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-12-24

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Dear Shoaib Maqsood,

On this problem here on EcoStruxure IT there are many topics with answers.

To avoid this problem, you must follow the instructions StruxureWare Data Center Expert message "Device status may be inaccurate due to attempt to transfer ....

If you have any more questions, please ask.

With respect.

(CID:137727960)

[DCIM_Support]

This answer was originally posted on DCIM Support by Shoaib Maqsood on 2018-12-26

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Hello Dear,

What is the Procedure to Upgrade the firmware of ATS.

(CID:137728137)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-12-26

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Dear Shoaib Maqsood,

You got to solve the problem with the transfer of DDF-files?

If you really need to upgrade your rack ATS firmware (this does not solve your problem with the transfer of DDF-files, if you mean it), then you will find everything you need (firmware and instructions) on https://www.apc.com/us/en/tools/download/?ISOCountryCode=us.

With respect.

(CID:137728143)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-01-05

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Dear Shoaib Maqsood,

Please tell us if you could solve your problem or not?

With respect.

(CID:137729828)

[DCIM_Support]

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