ATS AP7732

[DCIM_Support]

This question was originally posted on DCIM Support by Michel Berthiaume on 2018-10-23

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Hi,

we have an ATS AP7732

presently we have this alarm on our ATS.

Since few weeks, we have these alarm:

Automatic Transfer Switch: Phase Leds/Push-button hardware failure.

Automatic Transfer Switch: 7-Segment display hardware failure.

1) We reset via the ATS ... problems still there

2) We reset via the Web Interface ... problems still there.

Have you a solution for us ?

Thanks

(CID:134688042)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-10-23

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Dear Michel Berthiaume,

You need to plan maintenance downtime for this problem rack ATS, and all connected to it IT equipment. If after complete power off/on (both sources A and B need to be disconnected for at least 30 seconds) the problem rack ATS alarms do not disappear, then the replacement this rack ATS is required.

If you have more questions, please ask.

With respect.

(CID:134688195)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-25

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Dear Michel Berthiaume,

Please, tell us if you could solve this problem or not?

With respect.

(CID:137103386)

[DCIM_Support]

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