ATS AP7723 does not prevent attached devices to reboot

[DCIM_Support]

This question was originally posted on DCIM Support by Herve BOYER on 2017-07-24

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User of ATS AP7723, source A is directly connected to the provider power supply and source B is connected to an APC UPS. When loosing source A, automatic switch is performed. However the attached devices reboot involving from my point of view the a micro loss of power supply meanwhile switching from source A to source B. Log file of ATS mentions fault detection on both source (A and then B). Any help to understand this unexpected behavior is welcome.

(CID:122692946)

[DCIM_Support]

This answer was originally posted on DCIM Support by Cory McDonald on 2017-07-24

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Herve,

I would recommend posting ATS related questions on the APC forum at: http://forums.apc.com.

Regards,
Cory 

(CID:123342729)

[DCIM_Support]

This comment was originally posted on DCIM Support by Herve BOYER on 2017-07-24

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OK. I will.

(CID:123342733)

[DCIM_Support]

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